COVID
Dear Clients, please note that all bookings will only resume after the COVID shutdown period.

Clean Laundry Delivered to Your Doorstep

Pickup from and delivery to your home
Washing, dry cleaning and ironing all done for you
Fully personalised washing instructions
Fast, thorough and efficient service
100% satisfaction guaranteed

Get Cleaning Today!

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How It works

Book
Book a cleaning session that best fits your schedule by contacting us through the email form, call, or chat!
Clean
Our professionally trained part time cleaners or servicemen will show up at your doorstep at the scheduled timing.
Fresh
After your session has wrapped up, you can sit back, relax, and enjoy your spotless home or office effortlessly.

Our customers love us

879 reviews

4.8

12/03/2021
"I have been taking cleaning services from Luce for a while now. The cleaners know their job well & Roi who is presently appointed for my place has been sincere and good at delivering cleaning services."
- JSV A
20/12/2020
"Professional and prompt service at every interaction with every member of Luce' team. They arrived early, were very thorough and no hidden charges or attempts to do more or charge more than what they were asked to do."
- Stepehn Murphy
11 months ago
"Cleaner is good and professional. They might change the cleaners due to scheduling but the company is are fairly accommodating to adjust when you request. The cleaner baby mi pyu is very good and very hardworking."
- Hong Hwee Lim

Your Happiness,
Guaranteed

Your happiness is our main objective. If you're not satisfied, we're going to work to make it right. Our friendly customer service agents are available 24 hours a day. The Luce Happiness Guarantee applies only when you book and pay for a service directly through the Luce Platform.

Our Laundry Process

We organise end-to-end washing, ironing, folding and delivery services.

1. Schedule Collection

Schedule the time you would like to have your clothes collected and provide us with your address. Please make sure your clothes are in a sealed laundry bag. Separate any clothes that require specific washing or dry cleaning in a different bag so that we can help to wash them properly.

2. Pick Up

Our driver will come to pick up your laundry. If you do not have a laundry bag we will be able to supply you with a Luce laundry bag that you can keep at an additional cost. We will give you a laundry tag for each bag, where you can write your washing requirements.

3. Washing, Dry Cleaning and Ironing

We will wash or dry clean your clothing according to your preferences at our laundry facility. Your clothing will be washed and dried in its own machine with only your clothes. Our machines are disinfected between uses, so you don't need to worry about contamination. We will iron any clothes that need ironing for you, also.

4. Delivery to You

Your clean clothes will be delivered back to you at your preferred time. We provide options for contactless delivery, if you would prefer.

Why Choose Us

Quality Assurance
All out staff are trained, bonded and insured
Easy Service
No hassle, no required sign-ups and no hidden fees
Customer Service
9 to 6 Call Support for all your cleaning requests
No Interruptions
Thanks to our dedicated reserve pool of cleaners
Quality Assurance
All out staff are trained, bonded and insured
Easy Service
No hassle, no required sign-ups and no hidden fees
Customer Service
9 to 6 Call Support for all your cleaning requests
No Interruptions
Thanks to our dedicated reserve pool of cleaners

Solve your cleaning problems
in the next minutes

95% of customers find a time that works
for them when they call to book

Book cleaning

Frequently Asked Questions

Where are your cleaners and technicians from?

Our staff consists of local Singaporeans, permanent residents and Foreign Workers with a valid Work Pass. Despite the diverse backgrounds of our staff, they are all consistently trained and licensed to perform the highest quality cleaning and technical duties. We make sure to strictly check the legal work status of our workers before deploying them for jobs around Singapore.

Are there any hidden fees or sign-up obligations?

None. We are very transparent with our pricing and conditions and the price that we quote you is the price you will pay. Some other cleaning companies require a sign-up fee, especially for low frequency recurring cleaning, but we don't charge any additional fees to clients .

Do I have to provide my own equipment?

We can provide you with equipment or you can provide your own. We do charge a fee if we are required to supply equipment. For home cleaning customers, we strongly recommend you to provide your own equipment, as we are sure you don't want a mop in your house that has mopped many other houses' bathrooms.

Can I change my cleaning schedule?

Absolutely. We are quite flexible. Just make sure to tell us at least three days in advance so we can re-timetable our cleaner or technician. If you are travelling and want to pause your cleaning schedule we can also arrange this for you at no added cost.

Your staff haven't arrived at my house at the appointment time

Our cleaning staff rely on public transport while our technicians use vans to get from job to job. There can be unforeseen circumstances that delay our technicians' arrival, such as being unable to find a parking place or being stuck in bad traffic. Likewise, our cleaners can also be impacted by fluctuations in bus schedules as well as road traffic.

Can your staff all speak English?

Our staff can all speak and understand at least basic English. For some of our staff, it is not their first language, so please be patient with them.

How do you ensure quality with your staff?

Our staff all receive ongoing training to ensure that they are performing their duties to the highest standard. We take feedback very seriously from our clients and incorporate feedback into employee performance improvement plans. If you have any feedback regarding a worker who you have been assigned, please send it to our customer support team and they will make sure that it is acknowledged and acted on.

Can I cancel my appointment?

Of course. Please let us know at least three days in advance so we can organise alternative arrangements for the staff we appointed to your job.

How do you ensure your staff are COVID free?

Our company strictly complies with MOH guidelines for avoiding the spread of disease and ensuring the our workers and clients are safe. Our workers temperatures are checked before they head out, and they are required to wear masks at all times when outside and wash their hands between jobs and after using public transport. We have checked our workers travel histories to make sure that we are always sending safe, clean people to your home or office.

Who do I contact if I have an issue with my booking?

Our customer service team will gladly assist you. You can contact them using the WhatsApp widget on our site and choosing 'Customer Support' from the pop-up menu .

Let's talk

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