95% of customers find a time that works
for them when they call to book
Our staff consists of local Singaporeans, permanent residents and Foreign Workers with a valid Work Pass. Despite the diverse backgrounds of our staff, they are all consistently trained and licensed to perform the highest quality cleaning and technical duties. We make sure to strictly check the legal work status of our workers before deploying them for jobs around Singapore.
None. We are very transparent with our pricing and conditions and the price that we quote you is the price you will pay. Some other cleaning companies require a sign-up fee, especially for low frequency recurring cleaning, but we don't charge any additional fees to clients .
We can provide you with equipment or you can provide your own. We do charge a fee if we are required to supply equipment. For home cleaning customers, we strongly recommend you to provide your own equipment, as we are sure you don't want a mop in your house that has mopped many other houses' bathrooms.
Absolutely. We are quite flexible. Just make sure to tell us at least three days in advance so we can re-timetable our cleaner or technician. If you are travelling and want to pause your cleaning schedule we can also arrange this for you at no added cost.
Our cleaning staff rely on public transport while our technicians use vans to get from job to job. There can be unforeseen circumstances that delay our technicians' arrival, such as being unable to find a parking place or being stuck in bad traffic. Likewise, our cleaners can also be impacted by fluctuations in bus schedules as well as road traffic.
Our staff can all speak and understand at least basic English. For some of our staff, it is not their first language, so please be patient with them.
Our staff all receive ongoing training to ensure that they are performing their duties to the highest standard. We take feedback very seriously from our clients and incorporate feedback into employee performance improvement plans. If you have any feedback regarding a worker who you have been assigned, please send it to our customer support team and they will make sure that it is acknowledged and acted on.
Of course. Please let us know at least three days in advance so we can organise alternative arrangements for the staff we appointed to your job.
Our company strictly complies with MOH guidelines for avoiding the spread of disease and ensuring the our workers and clients are safe. Our workers temperatures are checked before they head out, and they are required to wear masks at all times when outside and wash their hands between jobs and after using public transport. We have checked our workers travel histories to make sure that we are always sending safe, clean people to your home or office.
Our customer service team will gladly assist you. You can contact them using the WhatsApp widget on our site and choosing 'Customer Support' from the pop-up menu .